Shipping Policy

Privacy Policy


In tendering the shipment for carriage, the customer agrees to these terms and

conditions of carriage and that this waybill is NON-NEGOTIABLE and has been prepared

by the customer or on the customer’s behalf by Fastrak.

1. SCOPE OF CONDITIONS

These conditions shall govern and apply to all services provided by Fastrak. BY SIGNING THIS

WAYBILL, THE CUSTOMER ACKNOWLEDGES THAT HE/SHE HAS READ THESE

CONDITIONS AND AGREES TO BE BOUND BY EACH OF THEM. Fastrak shall not be bound

by any agreement which varies from these conditions unless such agreement is in writing and

signed by an authorized officer of Fastrak. In the absence of such written agreement, these

conditions shall constitute the entire agreement between Fastrak and each of its customers. No

employee of Fastrak shall have the authority to alter or waive these terms and conditions,

except as stated herein.

2. FASTRAK’S OBLIGATIONS

Fastrak agrees, subject to receiving payment of applicable rates and charges in effect on the

date of acceptance by Fastrak by a customer’s shipment, to arrange for the transportation of the

shipment between the locations agreed upon by Fastrak and the customer. Fastrak reserves the

right to transport the customer’s shipment by any route and procedure and by successive

carriers and according to its own handling, storage and transportation methods.

3. SERVICE RESTRICTIONS

a) Fastrak reserves the right to refuse any documents or parcels from any person, firm or

company at its own discretion.

b) Fastrak reserves the right to abandon carriage of any shipment at any time after

acceptance when such shipment could possibly cause damage or delay to other shipments,

equipment or personnel, or when any such carriage is prohibited by law or is in violation of any

of the conditions contained herein.

c) Fastrak reserves the right to open and inspect any shipment consigned by a customer to

ensure that it is capable of carriage to the destination within the standard customs procedures

and handling methods of Fastrak. In exercising this right, Fastrak does not warrant that any

particular item to be carried is capable of carriage, without infringing the law.

4. LIMITATION OF LIABILITY

Fastrak will only be responsible for the customer’s parcel only while it is within Fastrak’s custody

and control. Fastrak shall not be liable for loss or damage of a parcel while the parcel is out of

Fastrak’s custody and control. Fastrak’s liability is, in any event, limited to 100 LE unless a

higher value is declared on the waybill at the time the order is placed and an additional charge

is paid for insurance. When an additional value is declared, Fastrak’s liability should cover the

value stated by the customer at the time of order upon insurance notice and charge. The actual

value of a parcel shall be ascertained by reference to its replacement, reconstruction, or

reconstitution value at the time and place of order, whichever is less, without reference to itscommercial utility to the customer or to other items of consequential loss. The maximum insured

value on any parcel accepted by Fastrak is Five Thousand Pounds (5,000 LE) and in no event

shall the liability of Fastrak exceed that amount. Fastrak shall not be liable for any loss, damage,

delay, misdelivery, non-delivery not caused by its own negligence.

5. MATERIALS NOT ACCEPTED

Fastrak will not carry property which the carriage of is prohibited by any law or regulation.

Moreover, Fastrak will not be able to carry any of such items mentioned; firearms, jewelry,

currency, cash/cheques, antiques, precious metals/stones, stamps, money orders, animals. The

list may be updated based on new laws and regulations, and any addition deemed necessary by

the management. It is the client’s responsibility to accurately describe the item when placing an

order and to ensure that no material is delivered by Fastrak which has been declared to be

unacceptable by Fastrak. In the event any customer should consign to Fastrak any such item,

as mentioned above, the customer shall indemnify and hold Fastrak harmless from all claims

and damages. Fastrak will hence have the right to abandon the parcel or hand it over to

responsible jurisdiction. Upon obtaining knowledge that such materials infringing these

conditions have been turned over to Fastrak for transport. Fatsrak shall be free to exercise any

of its right reserved to it under this secretion without incurring liability whatsoever to the

customer.

6. PACKAGING AND ADDRESSING

The consumer is solely responsible for the packing of documents and products to be delivered,

including placement of the objects in the packaging. Fastrak does not take responsibility for

failure or harm to documents or goods caused by inadequate or inappropriate packaging. The

customer must ensure that each consignment is handled properly, which allows proper

distribution to occur. Fastrak takes no responsibility for any delay in delivery arising from missed

orders due to customer non-compliance.

7. NEGLIGENCE

The customer is responsible for all damages and costs resulting from the customer failing to

comply with this agreement as a result of its negligence.

8. PROPERTY

Fastrak can only accept documents and goods which are the property of the customer and the

customer warrants that it is allowed to accept and is accepting these conditions not only on

behalf of itself but also as an agent and on behalf of any other individuals who are or may be

interested in the documents or goods. The consumer hereby undertakes to indemnify Fastrak

against all losses, costs, and expenses arising from any violation of this warranty.

9. NON-DELIVERY OF SHIPMENT

Notwithstanding the shipper's instructions to the contrary, the shipper shall be responsible for all

costs and expenditures relating to the shipping of the product and for any costs incurred in

either returning the shipment or storing the shipment pending disposal.


THIS IS A NON-NEGOTIABLE WAYBILL. ALL SERVICES PROVIDED ARE SUBJECT TO

THE TERMS AND CONDITIONS SET FORTH ON THE REVERSE OF SHIPPER'S COPY. BY

SIGNING THIS WAYBILL, THE SHIPPER ACKNOWLEDGES THAT HE/SHE HAS READ

THESE CONDITIONS AND AGREES TO BE BOUND BY EACH OF THEM.